Wayfair Careers

Senior Manager, Product Design (UX/UI) - (m/f)

Berlin, DE

Job Description

Senior Manager, Product Design (UX/UI)

We are looking for a talented Senior Manager with a diverse portfolio demonstrating mastery of UX/UI craft and a track record of results: the design of engaging experiences that created positive outcomes for both the customer and the business. You will be managing a team of product designers to create B2B products that engage and support Wayfair’s suppliers. Your demonstrated skill set must span all areas of design: analysis of user needs, the architecture of layouts, flows and interactions, and detailed aesthetics for both written and visual content. You must have demonstrated the ability to work directly with Product Managers and Engineers to prioritize, specify, and deliver user experiences. You must have led, coached and developed diverse teams of designers, researchers, and copywriters for at least two years and guided them to successful work in a collaborative and challenging environment.

Who We Are: As a member of Wayfair Design, you’ll join a diverse, multidisciplinary team of world-class designers who are hard at work transforming the experience of shopping for your home. Our design practice is collaborative, data-driven, and fast-paced.  We are looking for a design practitioner and manager who can help us take our experience to the next level, bringing deep expertise in UX design and a strategic mindset for how to scale and differentiate a market-leading e-commerce experience. You should be versed in research methodology and current with design trends.

What You'll Do

  • Manage and oversee a team of product designers, with the potential to oversee multiple smaller teams
  • Manage the development of team members through growth plans, dedicated mentorship, or less formal coaching and advice
  • Recognize the staffing needs of the team, and recruit and hire new talent when needed
  • Lead cross-functional design reviews for all necessary deliverables
  • Leverage expertise with user experience design, product management, engineering, and agile development environments to turn complex use cases into intuitive and shippable product experiences
  • Develop and own a design process that enables efficiency/speed and ensures a positive and ever-improving user experience and team culture
  • Demonstrate strong leadership and communication skills, as both a thought leader who can take a step back on overarching goals and opportunities, and a product practitioner who can meticulously work alongside his/her teams with domain knowledge and design prowess
  • Establish design acceptance criteria for the product, and ensure that team work meets design standards
  • Play a leadership role in resolving unclear direction or unknown variables and in strategy discussions, weighing tradeoffs between business, technical, and customer contexts
  • Prioritize, plan and help conduct user research, including the following techniques: user interviews, usability testing, task analysis, contextual inquiries, card sorting
  • Craft intuitive and shippable product experiences, leveraging Wayfair UX design standards and industry best practices
  • Oversee, plan, and scope UX team projects, and produce design deliverables utilizing the Sketch app, Invision and/or other prototyping tools:
    • Detailed site maps, user flows/task flows, user journeys, page flows, taxonomies/folksonomies, paths to purchase, etc.
    • Wireframes, annotations, and prototypes that represent interaction recommendations
    • Detailed visuals / mockups
  • Evaluate competitor and industry websites to provide a meaningful analysis of the findings

What You'll Need

  • A proven track record of Product Design experience for consumers and consumer brands, with e-commerce a huge plus
  • Experience growing, developing, and leading teams
  • Communication and presentation skills, including the ability to clearly present work, and articulate the rationale for the decisions that led to it
  • Facilitation and listening skills, including the ability to maintain undivided attention and appreciate interpersonal differences, n openness to opinions that challenge beliefs, and a willingness to evolve based on new information
  • The ability to offer a vision that encourages people to follow, and encourages others to take part
  • Self-motivation to drive forward projects that will improve our user’s experience
  • Expert proficiency in Sketch, Invision, and other design tools
  • Working knowledge of HTML/CSS/JS.  Hands-on skills a plus
  • An online portfolio that demonstrates an unfailing advocacy for the user, highlighting: e-commerce design work, mobile design work, analytical decision-making, and strategic thinking

And Finally, Our Offer to You!

  • Limitless career opportunities in a fast-growing technology & retail powerhouse
  • Extensive training & development including world-class mentoring
  • A highly competitive salary package, including tradable shares in our public company
  • Regular opportunity to travel to and interact with peers at our Boston office
  • Sponsored gym memberships
  • Sponsored lunch (Smunch)
  • Monthly team building outings
  • Participation in conferences & meetups we organize and sponsor

Interested in learning more about Wayfair’s Product Design team? Check out our Medium: https://medium.com/wayfair-design

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most  

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