Wayfair Careers

Associate Director- Product Management- Consolidated Deliveries

Boston, MA
Operations Product Innovation

Job Description

Wayfair is looking for an experienced, entrepreneurial product leader to head up a key strategic initiative expected to drive step-change improvement in customer experience and unlock a new revenue stream for Wayfair. The right leader will set a product vision and drive a roadmap for this emerging business area for Wayfair. This is a highly visible role with, with a broad scope of impact, requiring close partnership with many internal stakeholders.


This role will build and lead a team of high performing product managers to identify opportunities, develop business cases with supporting research and analysis, and develop solutions, in partnership with Engineering, from design to release.


We are looking for an individual with  a strong bias for action, high level of curiosity and drive to create impact. This individual needs to be able to hold their own in executive meetings, poke holes and challenge assumptions, and build / develop a team. This is a highly visible and exciting role that uniquely offers the right candidate the opportunity to shape the post-delivery experience end-to-end.



  • Develop and align the organization around the vision and product roadmap for Wayfair's Post-Delivery Delivery Experience so that everyone knows what we are doing, when and why
  • Translate high-level business goals into more specific questions that can be answered empirically
  • Deliver value quickly through fast iteration and measurement until you get it right
  • Inspire and support diverse teams to execute on your vision and roadmap
  • Build and develop a team of high-performing product managers


  • 7-10+ years' experience in product management, business analysis & technology implementation, ideally in a consulting, retail or high complexity B2B market
  • Demonstrated track record of successful management of product development execution from vision, to deployment, and ongoing impact optimization
  • Demonstrated success in aligning of vision and execution across different functional organizations in highly matrixed environments
  • Application of product design mechanics in multi-user applications (ex. operational, executive, internal users)
  • Effective results in building and transforming product management teams
  • Development and delivery of solutions in highly technical and quantitative domains

About Wayfair Inc.

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 10 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes – from product discovery to final delivery.

The Wayfair family of sites includes:

  • Wayfair, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, unbelievable prices on everything modern
  • Birch Lane, a collection of classic furnishings and timeless home décor
  • Perigold, unparalleled access to the finest home décor and furnishings

Wayfair generated $4.7 billion in net revenue for the twelve months ended December 31, 2017. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 7,700 people.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Requisition ID: 20536