Wayfair Careers

Senior Manager, Human Capital Strategy - Global Merchandising

Boston, MA
Talent


Job Description

To help support and shape growth across large functional areas, we recently launched a newly formed strategic Talent Strategy Business Partner team comprised of Talent Strategy managers. As a Senior Manager, Talent Strategy supporting our Global Merchandising organization – with a headcount of over 500 full-time employees in the US and EU leveraging a significant offshore team– you will have the opportunity to shape your role while supporting the executive team in a critical functional area. The Merchandising Operations team is Wayfair’s “digital content supply chain” and works with thousands of suppliers to add tens of thousands of products to our site each month, and maintain a catalog of over 10 million SKUs. The team takes a strategic lens to our work, identifying the root cause of and solving problems using technology. The Site Merchandising team manages how items are presented and the preferred merchandising approach for each of the 800 classes comprising more than 8 million items on our site (e.g., what is the “best” image type we should lead with in bar stools) Our best-in-class Employee Relations team is looking for an experienced HR professional to help achieve this mission. As an influential and integral member of the Talent Management team, you will be tasked with providing strategic input, insight and advice with respect to employee relations, coaching and development, performance management, conflict management, training and more.

What You'll Do

  • Working with key executive stakeholders in their relevant functional area to develop the talent plan for employees ranging from entry level to executive level
  • Helping to identify skill and leadership gaps within the functional area and proposing and implementing changes necessary to put key solutions in place
  • Analyzing key employee data for your functional area (e.g., employee engagement surveys, turnover stats, compensation structures, upward feedback) to help improve employee satisfaction, retention and effectiveness
  • Working with Talent and key stakeholders to develop long term plans for performance reviews and calibration, compensation and development processes for employees in relevant functional area
  • Providing strategic business partnership and coaching to key functional partners on performance feedback, leadership development and conflict management

What You'll Need

  • 7+ years of experience or 1+ years post MBA experience preferred
  • Experience in management consulting, private equity, investment banking, corporate strategy or at fast-paced technology companies preferred
  • Passion for people management and development and proven success in these areas
  • Thrives in a high growth, entrepreneurial, and ambiguous environment
  • Demonstrated experience independently developing a strategy and driving tangible results across teams in an ambiguous environment while leveraging data from a multitude of sources to tell a story and impact the overarching strategy. Advanced excel skills needed
  • Evidence of “scrappy startup execution” and a “get it done” attitude when time is tight and stakes are high
  • Proven experience and passion for working across functions and with c-level leaders, synthesizing multiple points of view and owning a coherent action plan, all while negotiating and influencing others
  • Demonstrated ability to influence and coach others with excellent oral and written communication skills
  • Strong customer service focus with a sense of urgency and excellent follow through

About Us

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

 



About Us:

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

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Requisition ID: 35208