Wayfair Careers

Senior Manager, Global Benefits and Wellness

Boston, MA
Talent - Human Resources

Job Description

Senior Manager, Global Benefits and Wellness

As our talent community continues to grow, Wayfair is committed to developing and offering a wellness strategy that supports our values, priorities, and changing business needs across the globe.  Our Global Talent Management team is looking for an innovative and analytical Senior Benefits and Wellness Manager to lead the way. This person will be responsible for spearheading Wayfair’s efforts to craft, implement, and communicate global benefits, policies and perks, ensuring that Wayfair continues to attract and retain the highest caliber talent in the industry.

Prior experience in managing a global benefits program is welcome, but not required. Successful candidates are self-starters who think outside the box and utilize data to make decisions. This position requires you to be highly collaborative and communicative, as you work closely with senior partners across our Talent, Finance and Legal departments, domestically and abroad.  People management skills are also critical, as this hire is responsible for managing a team of direct reports (2-3) to support our benefits and wellness strategy.


  • Develop the strategic design and implementation of our benefits and perks offerings
  • Benchmark and assess benefit programs, plans and policies to weigh tradeoffs and determine optimal employee offerings
  • Identify metrics for gauging employee utilization, impact, and satisfaction, and report out on findings regularly
  • Monitor and report market trends with the goal of understanding gaps and costs associated with potential shifts to more competitive offerings
  • Collaborate with Wayfair’s Finance and Legal teams to ensure feasibility of costs, risks, and implications of legislative changes so that Wayfair is compliant with all benefit laws and regulations
  • Develop and implement a comprehensive communication strategy to drive high participation in global plans
  • Evaluate and negotiate with third party vendors, brokers and providers, with a focus on costs and the highest level of service to Wayfair employees across the globe
  • Serve as primary contact with benefit brokers and providers on all related issues, including monthly and annual review of offerings, cost analyses, and plan design changes to ensure the highest level of satisfaction
  • Develop a global approach to wellness and evaluate the ROI on all programs



  • 7+ years of experience in human capital, insurance, or related field
  • Ability to think and perform both tactically and strategically
  • Comfortable in a fast-paced, data-driven business environment
  • Strong quantitative, analytical, and communication skills
  • A high level of flexibility and adaptability
  • Experience or interest in benefits and wellness
  • Proven ability to work with diverse employee populations and evaluate varying need

About Us:

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Requisition ID: 32430