Wayfair Careers

Senior Marketing Creative Program Manager

Boston, MA
Creative & User Experience

Job Description

Wayfair is seeking a talented and capable Senior Marketing Creative Program Manager to join our growing in house team!  This is an exciting opportunity to actively mentor a team of coordinators and maintain creative operational excellence in an effort to take our project management and communication to the next level.  The Senior Marketing Creative Program Manager will work closely with senior leaders across the Creative and Marketing teams to help shape our creative roadmaps and project strategy across several brands. Our ideal candidate is a skilled leader, strong manager, and someone with demonstrated experience in overseeing several creative projects and strategic initiatives. Strong communication, organization and negotiation skills are a must.  This individual is should also be comfortable working with data to drive planning and workflow decisions.




  • Manage, coach and inspire a team of 4+
  • Establish and cultivate trust with creative teams, and cross-functional leaders
  • Focus creative resources on high quality work that drives our brand/business goals
  • Prepare and disseminate communication and reports to key stakeholders
  • Conduct periodic audits of incoming marketing requests to ensure they meet our customer and brand needs
  • Partner with marketing leaders to understand and meet regularly on project roadmaps & priorities
  • Lead forecasting analysis and capacity planning for creative teams
  • Identify trends and workflow opportunities by leveraging data and team feedback
  • Develop and implement strategic project  action plans and risk management assessments
  • Enforce project management processes and workflow plans
  • Collaborate with peers on creative solutions
  • Analyze Creative Project Management organization, processes and optimize creative resource allocation
  • Works closely with team to set goals, performance evaluation and day-to-day mentoring; ensure production teams are supported and well trained
  • Manage and prioritize several high priority projects at once



  • 5+  years of project management experience
  • Experience in people management preferred
  • Strong negotiation, collaboration and stakeholder management skills
  • Excellent written and verbal communicator
  • Strong willingness to learn and roll up sleeves in a fast-paced environment
  • Creative problem solver & strong critical thinking skills
  • Familiarity with Agile methodology
  • Strong grasp on emerging and leading industry technology, tools and trends
  • Highly organized; strong at multitasking and prioritization
  • Experience with Excel, creating pivot tables and using project management programs
  • Experience with data analysis and capacity reporting tools
  • Experience with SQL is a plus

About Us:

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Tag: CUE
Requisition ID: 24648