Wayfair Careers

Strategy Manager, Imagery & Media

Boston, MA
Creative & User Experience - 3D

Job Description

Strategy Manager - Imagery & Media

The Visualization team is a new and rapidly growing team at Wayfair, working on highly visible projects and driving innovation daily. 

 Traditionally consumers shop their home in-person, preferring to “see, touch, and feel”. Wayfair breaks this mold with a new world of visual immersion that aims to not only match but eclipse the brick & mortar shopping experience. The Visualization team drives how we use rich visuals and engaging media to inform, inspire, and educate our customers throughout the funnel - implementing new approaches and technologies to anticipate her needs and make her feel right at home without leaving home.

 Our team is in need of highly driven and motivated individuals, and it is important that applicants are comfortable with constant change and rigorous prioritization of work. Applicants must be ready to work autonomously, evangelize our vision, and relentlessly drive results. This individual will be critical to the team’s ability to deliver a “best-in-class” customer experience across our entire product catalog and to scale at a rapid pace.


Responsibilities include: 

  • Help clarify long-term vision for how we use imagery and media to educate and inform customers
  • Define imagery and media standards for key brands, stores, and product classes
  • Develop communication strategy for disseminating guidelines to internal and external partners
  • Research and analyze customer experience to uncover problems and key pain points
  • Analyze competitive landscape and evolving industry dynamics to anticipate change and inform plans
  • Develop hypotheses and work with Product and Engineering partners to construct testing plans
  • Analyze test results to inform decisions and make trade-offs
  • Set key roadmap initiatives and milestones
  • Examine current workflows and processes to uncover inefficiencies and integrate improvements
  • Work with Product and Engineering partners to define infrastructure requirements
  • Consult with internal cross functional partners on the design and build of key workflow tools
  • Ask hard questions and challenge boundaries
  • Work against a timeline to drive key milestones to completion, and communicate progress to stakeholders
  • Desire to develop as a manager of people as the team is growing and there is the opportunity for strong performers to have a management role



  • BA/BS degree, with strong academic record
  • 3+ years of work experience
  • Desire to work in a rapid pace environment with a lot of high level visibility
  • People-oriented, positive and energetic attitude
  • Strong written and verbal communication
  • Highly collaborative
  • Analytical, creative, and innovative approach to solving problems
  • Obsessive attention to detail
  • Entrepreneurial spirit
  • Strong sense of urgency
  • Comfort in a data-driven business environment
  • High degree of professionalism
  • Positive “can-do” attitude and a sense of humor
  • Willingness to challenge boundaries and test new ideas
  • Desire to work in a rapid pace environment with a lot of high level visibility
  • Derive energy from change; it’s a constant on the team as we grow and evolve
  • Prior experience working with imagery and media is preferred but not required

About Wayfair

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 10 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes - from product discovery to final delivery.

The Wayfair family of sites includes:

  • Wayfair - Everything home for every budget
  • Joss & Main - Affordable discoveries for gorgeous living
  • AllModern - Unbelievable prices on everything modern
  • Birch Lane - Home of classic designs and fresh finds
  • Perigold - The widest-ever selection of premium home

Wayfair generated $5.7 billion in net revenue for the twelve months ended June 30, 2018. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 9,700 people.

About Us:

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Tag: CUE-3D
Requisition ID: 32055