Wayfair Careers

HR Talent Systems Project Manager

Boston, MA
Operations Product Innovation

Job Description

If you're passionate about e-commerce and creating scalable operational systems that will drive our business and elevate employee experiences, Wayfair is looking for your expertise to help product manage its HR technologies.


Wayfair is seeking a proven professional to spearhead process design, solution build, and deployment for its enterprise HR technologies. This will include soliciting business requirements, recommendation of rational solutions, and leading design, build, and test efforts primarily in the areas of Human Resources Information Systems.


The preferred candidate will present a breadth of experience over many years in a professional services organization or enterprise solution environments conducting several, multi-national enterprise HR technology deployments, ideally with experience in related third party platforms (Workday, Ultimate HCM, SAP/SuccessFactors, Oracle, Peoplesoft, ADP, JobVite, Cornerstone or equivalents).


This position requires experience partnering with teams, defining cross-functional business processes, rationalizing technology requirements, and executing an aggressive agenda within a rapidly changing environment.



  • Build relationships with Wayfair’s HR professionals to identify areas of opportunities and pain-points related to solution capabilities.
  • Lead and deliver end-to-end platform solutions from proposal through execution (design/build/test/deploy).
  • Work closely with internal and external technology stakeholders to ensure smooth change management.


Key Skills & Experience

  • 2+ years of relevant experience deploying and supporting human resource or equivalent enterprise technologies (Workday experience a plus) as a Business Systems Analyst or hand’s-on Project Manager.
  • Demonstrated ability to drive complex projects to completion using effective project management, communication and influence.
  • Functional knowledge of human resources business processes (benefits, compensation, payroll, performance, time, absence, talent management, recruiting, etc). Able to identify expressed and unspoken requirements.
  • Hand’s-on experience in designing and executing test plans and test cases to ensure flawless implementations.
  • Experience executing within cross-functional teams.
  • Strong quantitative and problem-solving skills -- able to analyze large datasets, extract insights and proactively communicate those insights.
  • Superior interpersonal and communication skills with proven ability to work successfully within and across teams.
  • Able to build relationships at all levels in the organization
  • Relentless about following up until the job is done
  • Extensive experience working with Excel is required, SQL is a plus

 About Wayfair

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 10 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes – from product discovery to final delivery.

The Wayfair family of sites includes:
  • Wayfair, an online destination for all things home
  • Joss & Main, where beautiful furniture and finds meet irresistible savings
  • AllModern, unbelievable prices on everything modern
  • Birch Lane, a collection of classic furnishings and timeless home décor
  • Perigold, unparalleled access to the finest home décor and furnishings
Wayfair generated $4.7 billion in net revenue for the twelve months ended December 31, 2017. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 7,700 people.  Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Requisition ID: 17996