Meet the Operations Team

We’re the team creating a loyal customer base by making sure every order goes perfectly, every time. We collaborate with suppliers, negotiate with carriers, and manage warehouse operations, and every day brings a new challenge and need for innovation. Whether we’re rolling out Wayfair-run delivery hubs or helping customers track their orders through our app, we take the lead in providing our shoppers with the greatest service experience in e-commerce.

Words From a Wayfairian

“The great part of working in Operations is that it’s dynamic and collaborative. There are always exciting initiatives to get involved in and it’s incredible to see how these projects can have such a significant impact on the business overall. It really makes you feel like you’re a part of something special.”

Shalini P.-Operations

Words From a Wayfairian

“The great part of working in Operations is that it’s dynamic and collaborative. There are always exciting initiatives to get involved in and it’s incredible to see how these projects can have such a significant impact on the business overall. It really makes you feel like you’re a part of something special.”

Shalini P.-Operations

Featured Operations Positions

Results in All Locations and OPRS, OPRS-CG, OPRS-LGS, OPRS-MRC, OPRS-SO, OPRS-WD

Position Location Department
WMS Systems Administrator Greensboro, NC Operations - Warehousing/Distribution
3PL Compliance Manager Boston, MA Operations - Logistics

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